As of last week, the heart of Obamacare is upon us with the opening of the health insurance exchanges (HIXs). And while some think this represents the heart of darkness, it is hard to imagine that anything will stop January 1, 2014 from coming and, with it, a new legal requirement for all Americans to […]
Healthcare: Where the Customer is Occasionally Present
On Tuesday of this week I hosted the 2nd Annual Consumer Health & Wellness Innovation Summit. We were fortunate enough to have an incredibly strong and diverse array of speakers and nearly 200 participants. It was funny, but a colleague asked me why I was the one hosting a consumer-focused conference when historically I have […]
The Star Thrower, or How Healthcare Looks to Consumers
It is always interesting how events find ways of connecting themselves together even when they seem so unrelated. I was at my sister Alexis’ graduation from law school on Friday, where I had gone directly from leaving a several day event organized by Health Evolution Partners. At the event I had occasion to meet with […]
Consumer Reports: Medical Journal for the Masses
In the March 2013 issue of Consumer Reports, sandwiched between an article called “Best TVs” (just in time for Super Bowl) and one called “Microwave Mystery: When do wayward ovens warrant a recall?” is an article entitled “Save Your Life.” This article, ensconced as it is in the most widely respected national consumer advice magazine, […]
Release Yourself from Mental Slavery, or Could Technology Be the Very Thing That Makes Us Sicker?
“Emancipate yourselves from mental slavery. None but ourselves can free our minds.” – Bob Marley, Redemption Song In the July 16, 2012 issue of Newsweek there was an article called “Is the Onslaught Making Us Crazy?” The article is about mounting evidence that the connected world—the world that drives us to obsession in the pursuit […]
What do Richard Gere, Pop Rocks and the PPACA Have in Common? Urban Legends
While I was time-wasting on Facebook or Twitter or whatever it was the other day, I came across a Kaiser Family Foundation quiz about the Patient Protection and Affordable Care Act, now commonly known as the ACA. Since I spend at least 94.7% of my time dealing with issues related to the ACA, I figured […]
But Wait, There's More!
Two momentous events took place on Thursday, June 28th, the day I am writing this post. First, the Supreme Court of the United States Upheld the legality of the Affordable Care Act, setting the stage for continued massive healthcare industry change including nearly universal health insurance coverage. I could have written in depth about this […]
A Tale of Two Doctor Visits
“It was the best of times, it was the worst of times, it was the age of wisdom, it was the age of foolishness.”–Charles Dickens, A Tale of Two Cities We all talk about how wonderful patient engagement in the healthcare system is, but in today’s flawed healthcare system there is almost nothing worse than […]
War is Hell
The basic problems facing the world today are not susceptible to a military solution. –John F. Kennedy Despite what JFK once said, it seems that the way our American culture faces into crises is by declaring war against the perceived perpetrator. Even when no guns are fired or troops deployed, we have adopted the language […]
Driving My Life Away, Looking for a Better Way…to Engage Consumers
Attention to health is life’s greatest hindrance–Plato Let’s just say you own a car. You have undoubtedly purchased insurance for the car and if you are diligent and worried about value and performance, you also are diligent about maintenance. You get the oil changed according to schedule, you fill it with the right kind of […]
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